Hanlie joined Triangle in May 2021 and has 12 years’ experience of working in the mental health sector, supporting people with severe and enduring mental health problems. In her previous post as Business Development Training Manager at Mind in Harrow she designed, marketed and delivered mental health training programmes for the workplace, in collaboration with service users. Previously Hanlie lived in Swaziland and South Africa where she worked in partnership with a variety of organisations identifying learning and development needs and designing bespoke training programmes. In her spare time she loves spending time outdoors walking, exploring and discovering.

Helen started working at Triangle April 21 having had experience implementing outcomes stars in previous roles. Helen has worked in front line services within Criminal Justice, Homelessness, Mental Health, Cancer, Youth and Disability Services for 20 years. Helen has worked in Service User Engagement and Quality Assurance fields across a range of voluntary sector services, with 8 years’ experience within Children and Families sector. Helen also volunteers delivering nature workshops and as an Independent Visitor to a child in care.

Laura joined Triangle in December 2018, covering the Midlands and North Wales. She has experience of working with services supporting informal, unpaid carers, people in the criminal justice system and has 12 years’ experience of working in the homelessness sector. In Laura’s previous post she was an Outcomes Star Licensed Trainer with responsibility for implementing the Star and change management for an employability programme within her organisation. She has experience of developing and delivering training as well as developing partnerships.   Laura is a keen Stoke City fan and is a bit of whizz in the kitchen! 

Jim joined Triangle in December 2020, covering Scotland. A former police officer, he has experience of working across a number of operational and support roles, including training. Following retirement, he worked with a national Community Justice charity monitoring quality and performance, which included being an Outcomes Star Licensed Trainer and overseeing the use of the Star within the organisation. An avid golfer, weather permitting, he can be regularly found on his local course.

Jane has been with Triangle since the early days of 2010 and manages our Client Services team, responding at the front line to enquiries about all aspects of the Outcomes Stars and supporting services to make informed decisions around implementation. Jane has a degree in Library & Information Studies and a background in Business Information & Research, with previous roles managing teams at Coopers Deloitte and KPMG in London. She loves walking her dogs, reading, and is also a huge fan of the 1980s TV series “Dallas” – she has every episode in her DVD collection!

Kate joined Triangle in 2014 as Training Manager following a career in Children and Family services that spanned 25 years and enabled her to work with children and families from some of our most vulnerable groups. Kate trained in ‘early years’ and later in adult education and has a MSc in Leadership and Management in Education. In 2022 Kate became a LPI Certified Online Designer of Learning. In her spare time Kate volunteers with a local refugee resettlement group, enjoys spending time with her Grandchildren or taking sneaking weekends away in ‘the Van’!

Karen joined Triangle in 2022 as an Implementation Lead covering the North West of England and North Wales. She first started using the Outcomes Star as a practitioner in 2008 and has championed it ever since, implementing the use of the Family Star within a nationwide project. Her previous roles have all been within the voluntary sector, most recently specialising in quality assurance and good governance. Karen is super proud to be a trustee of a local family support charity and is passionate about social justice for all. Outside of work, Karen tends to her allotment and small child, occasionally squeezing in some training for the day she runs a marathon.

Eileen joined Triangle in May 2021 as Regional Co-ordinator for Scotland and Ireland. Previously she worked in the third sector and voluntary organisations where the Star was used extensively. Part of her role was supporting Service Users completing the Star and supporting the Staff team with good Star practice. Her previous experience includes work within Mental Health, Autism, LD, Homelessness and Substance Misuse Services. Eileen is a big Ice-Hockey fan and supports her local team (Dundee Stars): spending virtually every weekend Sept – April sitting in an ice rink for fun.

Alison joined Triangle in February 2024 as training and implementation lead for Northern Ireland and Ireland. Alison has a background in training and communication and has had the opportunity of working on various projects across the voluntary, private and statutory sectors.

Alison has a passion for learning and development and feels privileged to have been developing and delivering training to a wide variety of audiences across her career on topics such as substance misuse, community safety, domestic abuse and mental health.

Alison first used the Outcomes Star while coordinating a youth development project in 2014 and has been an advocate of it ever since. In her spare time Alison can be found in the gym and hanging out with family and friends.

Lisa is the Northern and Central Regional Co-ordinator and provides support to our Licensed Trainers. Lisa has previously worked with third sector employers to improve the lives of people with Ataxa, Muscular dystrophy, essential tremor and other conditions. Lisa can often be found out on the rivers of the UK thanks to her love of canoeing and kayaking, or in the sea off the Llyn Peninsula on her paddleboard.

Juliet joined Triangle in 2017 as Implementation Lead in the North, based in Sheffield. Juliet has worked and volunteered in several voluntary sector organisations in a number of roles, but developed her interest in capturing outcomes whilst managing Sheffield City Council grants to voluntary sector organisations and is keen to support organisations to use their outcome data to have constructive dialogue with funders and commissioners. Juliet has an MSc in Charity Resource Management from Sheffield Hallam University and is a trustee of a Yorkshire based grant-making charity. In her spare time, she likes to make things and grow things.

Warren started at Triangle in 2022 as a Trainer and Implementation Lead in Scotland. With experience in formal and informal education settings, Warren is passionate about improving outcomes for anyone with experience of social disadvantage, inequality, or trauma. He also worked at Children’s Hearing Scotland, overseeing the training of Children’s Panel members across Scotland. Outside of his work with Triangle, Warren sits on the Board of Trustees at ASH Scotland, a charity working to bring about a healthier Scotland, free from the harms of tobacco. In his spare time, Warren enjoys keeping active, watching live sport, and is a keen snowboarder.

Farida spent over a decade working in Early Help supporting children and families. She is trained to deliver Cognitive Behavioural Therapy and a qualified Geography teacher. Farida is a Trainer and Implementation Lead for London and the home counties. During her spare time Farida writes dystopian fiction and performs spoken word poetry.

Nick has worked with Triangle for 14 years and delivered the first Outcomes Star training in the USA in 2010. He then helped establish and ran the Outcomes Star in Australia for two years. Nick is a London based psychotherapist and clinical supervisor where he has worked in a range of specialist clinical roles, including being the Lead in an NHS service for people with mental health and substance misuse problems. He has post-graduate qualifications in psychotherapy and social work and has taught on university mental health programs. He was also a Clinical Supervisor for Shout the 24/7 crisis text line service, and a Professional Advisor for Young Minds. Nick loves the theatre, beach holidays, good cafes and cocktail making.

Sarah has worked with Triangle for over 10 years, developing training and Star versions during that time. Sarah is a qualified trainer, coach and facilitator and has worked in the homelessness, youth and criminal justice sectors, including as a senior manager for Victim Support, as a consultant to the Youth Justice Board, and a volunteer with the Shannon Trust. Sarah works both in the UK and internationally to provide strategic planning and service design for client-led organisations, and plays the ukulele – albeit with more enthusiasm than expertise.