Updates to our terms and prices
In April 2023 we made some changes to our licences – find out more below.
From July 1st 2023 we are rolling out the new terms and prices to all organisations already licensed to use the Outcomes Star Online. Before your account is up for renewal, we’ll be contacting you directly with more information on what the changes mean for you.
If you want to get in touch with us with any queries, please contact your Implementation Lead, email info@triangleconsulting.co.uk or call +44 (0)7272 8765.
Simplifying our licence types
We’re phasing out specific license types for organisations who choose not to use Triangle’s web application for the Outcomes Star.
For new organisations joining our community of Outcomes Star practitioners from April 2023, we’ll be encouraging everyone to get the benefits of our Outcomes Star Online web application for Star practice, and for data analysis and reporting. We’re busy piloting integration features to support ”seamless” use of the Outcomes Star Online alongside other software (we’re looking for organisations to pilot this with us – see here for more information.)
You can continue to use the Star in other software
We’ll be continuing to support organisations who already use Outcomes Star functionality in other software or on paper. Unless you decide otherwise (see offer below) you can continue with your existing licences (either Licence Type 2 or 3) licences which we will refer to as our ‘legacy package’ since it is no longer available to new services.
New prices
Since the introduction of licence fees for the Outcomes Star, our prices have never increased.
During that time, we have:
- Expanded our support for organisations with service delivery and implementing the Outcomes Star effectively – see more information on our implementation support here
- Invested in a completely new platform for the Outcomes Star Online web application, including new features and reports – see our new promotional video here
- Committed to keeping the Outcomes Stars up to date with new editions and new resources – including Home Star, the Family Stars and later this year, My Star for working with children
With the rising cost of living and challenging external environment, our new pricing will allow us to continue to invest in and improve the Outcomes Stars, the Outcomes Star Online and the support Triangle provide.
You can see the prices for new organisations here.
For organisations with existing “L2” and “L3” licences, our prices will increase to:
- Minimum account fee of £440 including 16 licences
- Additional licences £20 per person
We’ll be contacting you directly with your updated renewal price and information about your account. Click here for prices in other currencies for those based outside the UK.
Overview of changes to the Licenses, Training and Services Agreement
Download the Summary Terms and Conditions
Download the full Terms and Conditions
What these changes mean for you
We’ll be contacting all existing customers with more information on exactly what the above changes mean for you.
We are aware that just as we are facing external challenges, so are our client organisations.
For a significant proportion of organisations using the Outcomes Stars, the changes set out above will result in a decrease on your annual licences.
For any organisations experiencing a price increase, Triangle will be contacting you to ensure that access to the Star remains affordable.
Contact us
If you have any questions about the changes set out here, please contact us.
Special offer to access full benefits of Outcomes Star Online
As you have already purchased Licence Type 2 or 3, we’re offering a one – off discount to support you switching to the Outcomes Star Online.
For your next renewal, if you choose to switch to the Outcomes Star online and full system access, you can select how many licences you need and as a on-time offer receive a 30% discount.
If you choose not to switch, you can continue using our ‘legacy’ licences as above which cost £440 per year (inclusive of 16 licences).
Click here for prices in other currencies for those based outside the UK.
Get a one-off discount when you renew
Get the full benefits of the Outcomes Star Online for:-
If 5 members of staff: £287
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If 8 members of Staff: £371
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If 10 members of Staff: £427
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If 12 members of staff: £483